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“When we first installed Channergy we never realised how much this software would transform our daily business practices. It has streamlined so much of what we do and made us so much more efficient. The reporting tools that Channergy provide are hugely powerful and you can effectively run your business using them. I would thoroughly recommend new users to Channergy mainly because it has pitched itself at the perfect place in the market, Channergy is neither too big nor too small and can suit any size of business. We will continue using Channergy for the foreseeable future and I'm confident we've got miles of growth in this software. Very happy with the whole process and what we've experienced, from setup to support right through to our upgrades.”
"I chose Channergy because it gave the most features with the most flexibility. I needed an SQL database driven product that allowed me to upload/download in batches of data and I needed something that would be POS also. I also needed tiered pricing and well as pricing categories and quantity discount pricing. Channergy fit my needs. SQL Database, pricing categories, POS ability, group items into kits, tiered quantity pricing. Great support staff."
"We started using Channergy in 1999 and have been extremely pleased with the software and the support. Channergy helped me convert from my existing software and it was a smooth start-up. If we had any issues, Channergy was always there to provide us with answers and help.
Using Channergy enabled us to track our customers, their orders, and their sources to determine the best place to put our advertising dollars. As a result, last year we decided to skip publishing our full color 40 page catalog (very expensive for a small company) and to spend more advertising dollars on our Web site.
One of the most efficient upgrades that Channergy provided was the ability to download orders from our Web site and import them into Channergy. We activated that feature early last summer (with some help from Channergy). As our Internet business started to expand, we realized that we were processing orders in less than an hour that previously took 3-4 hours to process. That processing included order input, printing sales reports, credit card processing (we do it by batch electronically using a Channergy produced report) and printing and sorting Sales Orders.
After a few weeks of using this download, we realized that we could eliminate a position thereby saving payroll dollars. In times of volatile sales periods, this helped our bottom line. Additionally, we had the security of knowing that the customer’s order and credit card information was entered exactly as they intended without the possibility of our people making data entry errors.
As our business grew during the holiday season, we realized that without this Internet download, we would have had to add additional personnel to handle the orders. This would have involved training and dollars. With Channergy, we were able to process and ship all our orders within 24-48 hours throughout the holiday season."