Submit a support ticket. Email support is free for all current customers (i.e., upgraded to the latest version or on a hosting plan) except the SE version. Free email support includes answers to questions about using the software and verified bug fixes. It does not include remote assistance or backend work required to complete your request.
Note: we respond to tickets as quickly as possible. For faster support please call (see Phone Support below).
Call us for help. You will need a support plan. Ask the agent for details or To purchase a 5 hour block of support visit our online store.